PRIVACY POLICY

Effective Date: 5/23/2025

Introduction

At Professional Comfort Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website at [yourdomain.com].

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information to help us respond to your requests, schedule services, and improve your website experience. The types of information we may collect include:

  • Name
  • Phone number
  • Email address
  • Physical address (if you provide it via forms)
  • Any details you include in your service request or message
  • Basic website analytics data such as your IP address, browser type, and pages you visited

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and provide customer service
  • Schedule consultations or service calls
  • Follow up on quote requests or service appointments
  • Improve our website and customer experience
  • Maintain general business operations (e.g., accounting, service logs)

We do not sell, rent, or trade your personal information to third parties.

Cookies and Analytics

We may use cookies and tools like Google Analytics to help us understand how visitors use our website. This data may include general location, time of visit, pages viewed, and other non-identifiable browser statistics.

Cookies can be disabled through your individual browser settings, although doing so may affect some features of our website.

Third-Party Services

If we use third-party services (such as a scheduling or contact form provider), those services may have access to the information you submit. We choose service partners who value and protect your data, but we recommend reviewing their individual privacy policies for more detail.

Data Security

We take reasonable steps to protect the personal information you share with us through our website. Please be aware, however, that no data transmission over the internet can be guaranteed to be 100% secure.

Your Rights and Choices

If you would like to:

  • View or correct the personal information we have about you
  • Request deletion of your data from our systems
  • Ask questions about this policy

You may contact us at:

Professional Comfort Solutions

2291 PA-654
Williamsport, PA 17702
(570) 567-7509

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.